Jennings Hospice, which received its accreditation late this summer, now formally supports individuals with palliative care and hospice services. “We are proud to add Jennings Hospice to our continuum of services,” said Allison Q. Salopeck, President and CEO at Jennings. “Jennings has excelled in supporting individuals’ end of life journey for nearly 75 years with dignity and respect. Our accreditation is one way to demonstrate our commitment to quality services for the individuals we serve.”
Jennings Hospice provides palpable comfort: emotional, spiritual and physical. The extra support, including education to help individuals make their own informed choices, assists the whole family as they journey together. “Hospice is not about giving up,” explained Sandy Waterbury, Director of Jennings Hospice. “It’s important that each of us lives life the way we wish and continues to live with purpose. Jennings Hospice supports these wishes while compassionately guiding the family through any transitions.”
For resident Johanna, one important quality of Jennings Hospice was that the staff valued her involvement.
Johanna and her husband Tom had lived in Jennings Assisted Living for over a year when Tom began to need much more care. Their goal was to continue living together, but Johanna discovered that Tom’s condition was deteriorating rapidly. Jennings Hospice Social Worker Mary Jo Devan met with Johanna, who realized that living together and providing some of Tom’s care was also taking a toll on her own health. Johanna said that “he was getting the right kind of care” as soon as she was introduced to the Jennings Hospice team. “They kept me informed,” she said. “They told me about his condition, when there was a change, and what would come next.”
Johanna values her pastoral care visits with the Sisters and the communication from the clinical staff, but more importantly she values the attention that was given to Tom. “Tom was also very comfortable with the staff and felt everyone was very kind. They were exceptional. If we wanted something to keep him more comfortable, it came right away. An extra soft mattress, a special chair, a gel cushion— the staff recognized his needs and the sense of urgency.”
Augmenting the care staff, Johanna was grateful for the volunteers that also brought comfort. “Patt sat with him one evening, and brought him something extra to eat and drink. She kept him comfortable when I was so tired, and then she called me to tell me how he was doing. I think it’s exceptional that a retired Jennings staff member came back to be a Jennings Hospice volunteer.”
Jennings Hospice supports individuals living with chronic disease or needing symptom management through palliative care as well as hospice care when a cure is no longer a choice. The staff encourages individuals to consider these choices early enough for the services to make an impact. “We focus on quality of life,” says Mary Jo Devan. “Being open to this support early gives time for important conversations and supported decisions but more importantly celebrations of life.” For more information, contact Jennings Hospice at (216) 472-2684.
Jennings Hospice is accredited by Accreditation Commission for Health Care (ACHC) for compliance with a comprehensive set of standards. ACHC is a third-party accreditation organization that has developed the highest national standards that providers are measured against in order to illustrate their ability to effectively and efficiently deliver quality healthcare products and services to consumers.
What Does it Mean for You?
Accreditation requires healthcare organizations to demonstrate compliance with specific quality and process standards. By choosing a healthcare provider that has achieved ACHC accreditation, you can take comfort in knowing that you will receive the highest quality of care. If you have any concerns about the product or service that you receive from Jennings Hospice, you may contact ACHC directly at 855-937-2242.