2020 visitor updates

Family Update

Wednesday, April 22, 2020

in 2020 visitor updates

Dear residents and families,

I hope this email finds you all healthy and content. We know this was a particularly difficult time for many families, as it is also emotional for us to be away from our own families at a time when we usually gather together. We appreciate you all very much. Thank you for all the acts of kindness you have shown to staff and residents alike – email, cards, social media comments, lunch for staff, face masks, art, signs – all your acts of love have brought us joy and has refreshed our spirit. 

Please sign up to receive these updates by email
We urge all family members to sign up to receive email so we can keep you informed. In order to keep everyone up to date in the fastest, more comprehensive, eco-friendly and cost-effective way we will now only communicate these updates by email and by posting them to our web site, available at jenningsohio.org/coronavirus . Family members who have not signed up for email will get an automated call to alert them that there is a new post. Please encourage your family member to sign up at jenningsohio.org/families .

Current precautions
Keeping everyone healthy and safe is a priority for Jennings. As a reminder, we have been taking precautions since early March to do all we can to prevent COVID-19 in our residences.To minimize risk, we continue to restrict all visiting, staff members stopped traveling between buildings, and we identified staff members who are not involved in direct care and now work remotely instead. We have eliminated non-essential outgoing doctor appointments, and physicians do not come to our buildings; instead we arrange telehealth appointments. For residents and staff alike, we continually educate about the importance of handwashing, keeping hands away from your face, and other precautions from the Centers for Disease Control (CDC). The environmental services team has been cleaning and sanitizing, giving extra attention to high touch areas several times each day, and sanitizing deliveries that come to Jennings.

We screen staff members each day for signs and symptoms; staff may not enter the building with any symptoms (i.e., fever 100 or higher, cough, etc.) or risks such as close exposure to someone with symptoms or positive test for COVID-19. All staff members wear face masks, and we maintain safe physical distance with the exception of necessary close proximity for direct care. 

As you know, residents in assisted living and long-term care remain mostly in their suites engaged in private activities with small exceptions such as certain hallway activities where they can be socially connected but 10 feet or more apart — exercising, playing Pokeno or creating art — as well as those needing assistance to eat. Residents may choose to wear face masks, particularly during times when they are not alone in their suites. You are welcome to provide homemade masks with a cheerful fabric pattern for your loved one. We take their temperatures twice each day, and we evaluate each resident in our health care settings daily for symptoms. Those individuals living independently have been asked to eliminate their visitors, reduce their activities to only essential trips and cease non-essential visits from providers such as home health care who travel among multiple buildings.

Critical Plans
Please know that all three Jennings healthcare campuses have had plans in place should we have a resident who shows signs or symptoms of COVID-19 or tests positive. Jennings continues to follow the protocols outlined by the respective county health departments,CDC, Ohio Department of Health (ODH) and Centers for Medicare and Medicaid (CMS). We have been working with our medical director and also have COVID-19 test kits on site for any person who is indicated. Any individual living independently in apartments and villa or cottage homes who has symptoms should follow guidelines of living at home, beginning with self-isolation. 

As we have communicated previously, we have a supply of personal protective equipment (PPE) that includes additional masks, goggles, face shields, caps, booties and gowns in addition to important equipment such as disposable thermometers and hand sanitizer that would be necessary in the event of caring for someone who has symptoms of COVID-19. The graphic below shows the types of PPE necessary for three stages of direct care. 

source: Ohio Department of Health, coronavirus.ohio.gov

You can count on us to communicate to family members if we know there is a Jennings staff member or resident who tests positive where your loved one lives. If you have any questions or a particular concern about your loved one, please feel free to contact us by phone or email. A list of common extensions is available on our web site at jenningsohio.org/phones .  

Independent living residents
We have urged residents who are living independently in Jennings’ apartments, villa homes and cottages to continue taking precautions outlined by Governor Mike DeWine and the CDC to help prevent COVID-19. We encourage them to discontinue any non-essential home care professionals, who are typically moving between many area buildings, to prevent the spread of illness even by those who show no symptoms. We also encourage the use of alternate shopping and support methods. Instead of going to the store for supplies, it is likely safer to use new pick-up and delivery services such as InstaCart. These services can minimize the risk of exposure to illness. Jennings staff can help with the technology to have essential items delivered.

A few reminders

  • Schedule a video chat with residents in long-term care or assisted living. We know how important it is to see your family member, and we look forward to connecting you by FaceTime or Skype. Visit jenningsohio.org/video-chats for instructions and tips.
  • Follow our stories in social media! You can find us at JenningsOhio and NDVillageOhio on Facebook, Instagram and Twitter where we post photos and videos.
  • Jennings continues to connect residents to Mass; although they cannot physically attend, they can watch it on televisions.
  • Gift Shoppe purchases for residents at the Garfield Heights campus or Jennings at Brecksville:
    Certain greetings and gifts, as well as some daily necessities, may be purchased online for delivery to a resident. All item costs include delivery to the resident suite; items are available while supplies last. Jennings can accept online orders 24 hours a day. Orders placed by 5pm will be delivered the next Gift Shoppe day: Tuesday through Saturday. Visit jenningsohio.org/gifts for details.

Thank you for all your wonderful gifts and gestures! Please click through the gallery to see some of these gifts.

Be well,

Allison Q. Salopeck
President and CEO, Jennings

Recommendations April 4, 2020

We urge independent living residents in our apartments, cottages and villa homes to continue taking precautions outlined by Governor Mike DeWine and the CDC to help prevent COVID-19. These include the following:

Caregivers and visitors: Please discontinue all non-essential support. We know several residents receive support from outside caregivers. These professionals see many people in many locations. Moving from building to building increases the risk of spreading COVID-19, even if a caregiver has no symptoms. Ask family members to stop visiting at this time to help keep everyone healthy. The Jennings staff can help you find alternatives to these services.

Stay home – in your apartment: The best way to prevent illness is to avoid being exposed to this virus. The virus spreads mainly from person to person. If you must leave your apartment or must have a supportive visitor, make sure you are at least 6 feet from another person.

Older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing serious complications from COVID-19 illness. Many individuals monitor their temperature at least daily, and report any fever of 100o or higher.

Use alternate shopping and support methods. Instead of going to the store for supplies, it is likely safer to use new pick up and delivery services such as InstaCart. These services can minimize your risk for this illness. Jennings staff can help you with the technology to have essential items delivered.

Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

Wash your hands frequently: To stay healthy, the most important thing to do is wash your hands. Please wash your hands often, and especially after coughing, sneezing, using the bathroom or touching anything in a common area. Make good use of hand sanitizer when needed.

Please let us know if you are ill or have been exposed to someone who is ill. If anyone has visited you within the last 14 days and the person has illness symptoms, please contact your health care provider and let us know immediately.

We know these decisions are not easy. Like the rest of the state, people are taking these precautions to stay healthy. If you are not feeling well, contact your health care provider. We are also screening our staff at the beginning of every shift and helping them to stay healthy.

Jennings’ Poetry Project

Tuesday, March 31, 2020

April is National Poetry Month. We invite you to join the Jennings community in writing poetry and prose throughout the month.

Our daily poetry prompts will spark your creativity in the spirit of others involved in Jennings’ Poetry Project. Whether you are a novice writer or a pro, we hope you will consider sharing your work [more…]

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Essential staff

Sunday, March 22, 2020

March 22, 2020—Governor Mike DeWine announced that the Ohio Department of Health issued an order to stay at home as of March 23, 2020 at 11:59p.m. Please be reassured that Jennings is considered an essential business, and Jennings staff will continue to serve residents with quality, compassionate care. Thank you, Jennings staff, as you continue [more…]

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Family Update March 19, 2020

Friday, March 20, 2020

Brecksville | Chardon | Garfield Heights | Shaker Heights www.jenningsohio.org/coronavirus

Dear Residents and Family members,

We hope you are all healthy and managing well as each day brings change. Our priority is the health and wellness of individuals we serve and the staff who serves them. Jennings staff, like the rest of the world, continues to [more…]

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Child care services update

Thursday, March 19, 2020

As of the end of the day – Thursday, March 19, 2020 – The Learning Circle will temporarily suspend care for all children except children of Jennings staff members, health care workers and emergency responders.We are grateful for the relationships we have developed, and we pray for everyone’s continued wellness.

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Jennings temporarily suspends adult day services

Sunday, March 15, 2020

Jennings has made the difficult decision that we will need to temporarily suspend adult day services through April 1, 2020. As you know from everything in the news, it has become increasingly important to have physical distance from one another to stop the spread of COVID-19. We have consulted with our medical director and considered [more…]

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Family update

Friday, March 13, 2020

March 13, 2020

Dear friends and family members,

Thank you for your support and compassion
with our priority to maintain the health, wellness and safety of your loved

For Assisted Living and
Nursing Home Residents: Effective immediately, Jennings prohibits all visitors
from entering every building where we provide assisted living and nursing home
care. This is in accordance
with a pending order from [more…]

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Coronavirus Communication 3/11/2020

Wednesday, March 11, 2020

A Message from Jennings’ President and CEO Allison Q. Salopeck: You have likely heard that Coronavirus (COVID-19) has been confirmed in Cuyahoga County, Ohio by the Ohio Department of Health (ODH). While Jennings does not have any cases of COVID-19 in our communities, we are heightening infection control practices as recommended by the Centers for [more…]

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Visiting precautions 3/8/2020

Tuesday, March 10, 2020

Jennings staff, like the rest of the world, continues to monitor the ever-changing coronavirus (COVID-19) situation. We are in communication with local, state and national organizations for strategies to detect and prevent the spread of COVID-19 as well as other viruses like influenza. The elderly and people with compromised immune systems are the most vulnerable.

In [more…]

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